CHAD FONTAINE

 Business Analytics and Strategic Performance

 

 

1. Builder of the Business Analytics and Strategic Planning Groups.

2. Direction on the overall success of the airport by effectively ensuring that senior leaders and internal customers receive accurate and timely business performance decision support and intelligence to ensure optimal business results in support of the strategic plan.

3. Developed and Led the strategic planning and execution of multi-year plans with business development teams to deliver on balanced scorecard metrics and ensure return on investment.

4. Overall performance, direction and development of the sustainability program; to support the triple bottom line utilizing the Global Reporting Initiative as a reporting tool.

 

 

Large scale Business Development– Sales and Marketing

 

1. Successfully evolved the current sales environment to an innovative new selling system

2. Designed and Executed effective sales plans to support overall corporate strategy and goals

3. Overhauled all marketing materials and strategy to include website overhaul, user guides, customer insight survey, and enhanced lead generation programs.

4. Pioneered sustainability programs in environmental building and social contexts

5. Developed best practices for selling the portfolio of products and new services division for Canada

6. Drove the first ever department sales training in decades to ensure consistent and effective application of selling to strategy

 

 

Nestle North America

Marketing and Sales ERP implementations leadership

1. cutover strategy and communication plans for thousands of associates in sales and marketing  for North American SAP  implementations

2. Piloted Business Excellence process for Nestle with a go-forward plan of developing an Integrated Commercial Plan and the

3. deployment of Nestlé’s largest project ever for both U.S. & Canada

4. Orchestrated a  continuity plan for North American markets in event of SAP outage

5. Design of communication strategy for SAP cutovers. including -  including presentations, action plans, intranet web site

• Impact based on the above:

  • Four successful implementations for each SBU in Canada and U.S. with zero loss days

  • Awarded – U.S. Sales team High-performance award twice consecutively

  • Awarded – U.S. Sales team Customer excellence award twice consecutively

  • Awarded – Nestle North America Pillar of Excellence award twice consecutively

 

Business Development - Global consumer goods

1. Led and managed diverse portfolios in the country including national and regional accounts.

2. Management and Development of key categories including account category leadership and enhanced assortment share for all customers.

3. Hiring, Management and training of several direct reports in the areas of: account management, trade spend, presentation skills and goal setting

4. Negotiation, implementation and execution of National customer agreements

5. Ongoing Development and implementation of National internal planning tools for all classes of trade